Dahlia FAQ

You sell tubers and potted plants, what is the difference?
Tubers are, in fact, just the tubers. They are sold with at least one viable ‘eye’ and ready for planting. Tubers are available for local pick-up, local delivery and shipping across Canada.

Potted plants are tubers that we have sprouted and potted up in our greenhouse in one gallon containers. They are planted in April and ready to be transplanted in your garden or larger container to go on and grow up once the weather allows. We have a limited selection of potted dahlias as greenhouse space is a premium and we have to manage our space in the spring. Plants are only available for local pick-up and local delivery, and are ready to leave the greenhouse in early to mid-May. 

When is your spring sale?
Both tubers and plants will be available for purchase in late winter once we complete dividing tuber clumps and determine stock coming out of winter storage. Email subscribers will be the first notified and first to be able to purchase. You can sign up to receive our emails on our website, scroll to the bottom to find the subscription box.

Where are your dahlia tubers from?
Our tubers are grown right here in Manitoba on our farm.

As we expand our collection, we import new varieties from other Canadian and international growers. Those tubers are grown for a minimum of one year on our farm which gives us the opportunity to trial their viability and determine if we do in fact want to offer them to our customers.

What do I do once I receive my tubers?
When you receive your tubers, open your package immediately. We guarantee that all dahlia tubers will be shipped with at least one viable ‘eye’. Eyes are not always visible right away, as tubers may still be dormant at the time of shipping. Detailed growing instructions will be included with all orders.

We will not be responsible for tubers drying out or rotting in post-shipment storage. If you are not planting your tubers immediately you may store them in their opened packages in a cool and dark place for several weeks until you are able to plant. Check your tubers often during this time to make sure there is no excess moisture, as moisture can lead to rot. Also check that they are not drying out, some shrivel is fine but if you think they are drying excessively you can pot them up.

If you are not ready to plant them outside, you can always pot them up indoors and get them growing. For more instructions on planting tubers for success, see the blog section of our website. https://www.prairiegrovegreenhouse.ca/blogs/dahlias/dahlia-tubers-how-to-plant-for-success

How much is shipping and when do you ship the dahlias out?
Experience hassle-free shopping with our flat rate shipping service available Canada-wide. Utilizing CanadaPost, your parcels are expedited with tracking for your peace of mind. The flat rate fee of $22, no matter where you are in Canada. 

Tubers will not be shipped until the risk of freezing is over for your delivery route. Dahlias are a cold sensitive crop, if tubers freeze they are no longer viable. This date is flexible and typically lands mid to end of April but can extend into May. We cannot predict the weather so we simply wait. You will always receive your tubers with enough time to have a successful crop.

If you insist on having them early, they can be shipped at your own risk.

If you are local, you can always choose free local pick-up. 

We also offer delivery to our local area (Domain, Rosenort, La Salle, Ste. Agathe, Sanford, Glenlea), with a delivery charge of $5. There is a $10 delivery fee in to the Winnipeg city limits on orders over $25.

Do you combine orders for shipping?
YES! We will combine shipping for multiple orders. Please select shipping for your first order, when placing subsequent orders choose 'Farm Pick-Up' and then email us with the subject line stating "COMBINE ORDERS". Include the order numbers you wish to combine, the orders will ship to the address used for the first purchase. We will not ship to multiple addresses.

Can I get my money back if I'm not happy?
Dahlia tubers and plants are a final sale, we do not accept returns or credits for anything other than a defective product at time of receiving, you have three days to notify us if you feel your product was damaged in shipping.

We guarantee that all dahlia tubers purchased from us will be shipped with at least one viable ‘eye’. Dahlia tubers are living things and we try our best to send you high quality product, we handle each tuber multiple times before they are shipped granting multiple opportunities of inspection. Keep in mind dahlia tubers come in all sorts of shapes and sizes and can be bumpy and wrinkly and they are all equally viable.

In the event that you feel your tuber is not viable, you must email us, with images of the product, within three days of receiving your shipment. Together we will determine if there is a reasonable issue. If it is agreed that your tuber is not viable a store credit will be issued.

Tubers will not be replaced or credited during the growing season, as there are too many factors to determine what caused the tuber to not grow. Prairie Grove Acres is not liable for any damage or loss resulting from pests, crop failure or weather, including freezing.

The dahlia growing isn't the variety I purchased, now what?

From time to time there is a mishap and a tuber is mislabeled; we are human after all, if that happens please notify us immediately and we will send you the correct variety the following season or a tuber of your choosing of equal value. In the meantime see it as a happy surprise!!

How do you deal with disease and virus?
We will never intentionally send you a tuber with known/visible disease.

We follow strict measures in our growing field and also while handling tubers post dig, in order to produce the healthiest plants/tubers possible. Any suspicious plants are culled immediately and discarded, we sanitize between cutting varieties (in the field) and use several pest management controls. We sanitize between the splitting of each tuber clump and each tuber is inspected multiple times for disease and viability before the shipping stage. Testing every tuber is not feasible in an operation of our size, so we monitor closely, sanitize often and aggressively cull anything that is suspicious.

There are many factors that can contribute to the overall performance of tuber growth as well as plant/flower quality; such as moisture, soil quality, temperature, pest pressure and many other environmental factors. Understanding how plants become infected has helped us to develop a sustainable and holistic approach to mitigate problems such as disease and virus. Despite all the best practices, dahlias can still become infected, this is never 100% avoidable.